| We protect the privacy
of our members’ health information as required by
law, accreditation standards and our internal policies
and procedures. This Notice explains our legal duties
and your rights as well as our privacy practices.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT
YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS
TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We collect, use and disclose information provided by
and about you for health care/dental payment and operations,
or when we are otherwise permitted or required by law
to do so.
For Payment: We may use and disclose information about
you in managing your account or benefits, and paying
claims for medical/dental care you receive through your
plan. For example, we maintain information about your
premium and deductible payments. We may also provide
information to a doctor/dentist’s office to confirm
your eligibility for benefits or we may ask a doctor/dentist
for details about your treatment so that we may review
and pay the claims for your dental care.
For Health/Dental Care Operations: We may use and disclose
medical/dental information about you for our operations.
For example, we may use information about you to review
the quality of care and services you receive, or to
evaluate a treatment plan that is being proposed for
you.
We may contact you to provide information about treatment
alternatives or other health-related benefits and services.
For example, when you or your dependents reach a certain
age, we may notify you about additional programs or
products for which you may become eligible, such as
individual coverage.
We may, in the case of some group health plans, share
limited health information with your employer or other
organizations that help pay for your membership in the
plan, in order to enroll you, or to permit the plan
sponsor to perform plan administrative functions. Plan
sponsors receiving this information are required, by
law, to have safeguards in place to protect it from
inappropriate uses.
As Permitted or Required by Law: Information about
you may be used or disclosed to regulatory agencies,
such as during audits, licensure or other proceedings;
for administrative or judicial proceedings; to public
health authorities; or to law enforcement officials,
such as to comply with a court order or subpoena.
Authorization: Other uses and disclosures of protected
health information will be made only with your written
permission, unless otherwise permitted or required by
law. You may revoke this authorization, at any time,
in writing. We will then stop using your information.
However, if we have already used your information based
on your authorization, you cannot take back your agreement
for those past situations.
Your Rights
Under new regulations that will be effective in April
2003, you will have additional rights over your health/dental
information. Under the new rules, you will have the
right to:
• Request restrictions on certain uses and
disclosures of your protected health/dental information.
However, we are not required to agree to a requested
restriction.
• Receive confidential communications of protected
health/dental information, using reasonable alternative
means or at an alternative address, if communications
to your home address could endanger you.
• Inspect and copy protected health/dental information.
To obtain a copy of such information, please send
us a written request. You also have the right to amend
the information if you believe it is incomplete or
inaccurate. If we did not create the information,
we will refer you to the source, such as your doctor/dentist.
• Receive an accounting of our disclosures of
your medical information, except when those disclosures
are made for treatment, payment or health care/dental
operations, or the law otherwise restricts the accounting.
We are not required to give you a list of disclosures
made before April 14, 2003.
• If you have agreed to receive this notice
electronically, you are still entitled to a paper
copy upon request.
Complaints
If you believe your privacy rights have been violated,
you have the right to file a complaint with us, and/or
with the Federal Government. You will not be penalized
for filing a complaint.
Copies and Changes
You have the right to receive an additional copy of
this notice at any time.
We reserve the right to change the terms of this notice.
A revised notice will be effective for information we
already have about you as well as any information we
may receive in the future. We are required by law to
comply with whatever privacy notice is currently in
effect. We will communicate any changes to our notice
through subscriber newsletters, direct mail or our website,
www.LIBERTYdentalplan.com.
Contact Information
If you want to exercise your rights under this notice,
or if you wish to communicate with us about privacy
issues, or to file a complaint with us, please contact
our Member Services Department at (888) 703-6999.
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