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LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for the State of Emergency Proclamations for the following fires: Shelly Fire, Pier Fire, and Bear Fire Issued on November 1, 2024

11/01/2024

On November 1, 2024, Governor Newsom issued State of Emergency Proclamations for the following fires: the Shelly Fire in Siskiyou County, the Pier Fire in the City of Oceanside, and the Bear Fire in Sierra County. The Shelly Fire prompted evacuation orders and threatened structures, homes, and critical infrastructure. The Pier Fire caused significant damage to the pier and surrounding city infrastructure, impacted air and water quality, and led the United States Coast Guard to establish a safety zone to keep vessels away from hazardous areas. The Bear Fire has intensified due to high winds and dry conditions, prompting evacuation orders and threatening structures, homes, and critical infrastructure.

LIBERTY has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by the Shelly, Pier, or Bear Fires. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.

LIBERTY has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com. 

Contact

Deb Franko, VP Marketing & Sales Support
949-273-2234

dfranko@libertydentalplan.com