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2017
HITRUST Certified

LIBERTY received HITRUST CSF v8.1 certified status for its Health Solutions Plus core application and supporting systems as of 11/20/17
 
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2018
HEDIS NCQA Certified

 LIBERTY Dental Plan was presented with a
2018 NCQA-Certified HEDIS® Compliance Audit™
by AttestHealth Care Advisors, LLC, an NCQA certified audit group.
 
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NCQA has reviewed and accredited LIBERTY’s Credentialing and Utilization Management functions only. For complete details on the scope of this review, visit www.ncqa.org.

California Emergency Preparedness

 

APL 25-005: SOUTHERN CALIFORNIA FIRES AND FLEXIBILITIES TO IMPACTED PROVIDERS

 

A message from Liberty Dental Plan ("Liberty") to Providers in Los Angeles and Ventura Counties who were displaced by the Palisades and/or Eaton wildfires:

  1. Liberty has extended the duration of existing prior authorizations by 180 calendar days so providers can focus on providing care to enrollees rather than having to re-request prior authorization for previously authorized services.
    2.  
  2. Liberty has extended the minimum timeframes (minimum 365 days) for contracted and non-contracted providers to submit claims under California Code of Regulations, title 28, section 1300.71.
    3.  
  3. If Liberty believes that we overpaid a claim, we will extend the minimum time for a provider to dispute an overpayment from 30 working days to 180 calendar days.
    4.  
  4. For a period of at least 6 months from the date of APL 25-005, Liberty allows displaced providers to deliver care from appropriate alternative settings, such as mobile clinics or temporary locations.
 

If you have any questions, please contact Liberty toll-free at 877-864-7811.

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California Providers

California Emergency Preparedness

 

APL 25-005: SOUTHERN CALIFORNIA FIRES AND FLEXIBILITIES TO IMPACTED PROVIDERS

 

A message from Liberty Dental Plan ("Liberty") to Providers in Los Angeles and Ventura Counties who were displaced by the Palisades and/or Eaton wildfires:

  1. Liberty has extended the duration of existing prior authorizations by 180 calendar days so providers can focus on providing care to enrollees rather than having to re-request prior authorization for previously authorized services.
    2.  
  2. Liberty has extended the minimum timeframes (minimum 365 days) for contracted and non-contracted providers to submit claims under California Code of Regulations, title 28, section 1300.71.
    3.  
  3. If Liberty believes that we overpaid a claim, we will extend the minimum time for a provider to dispute an overpayment from 30 working days to 180 calendar days.
    4.  
  4. For a period of at least 6 months from the date of APL 25-005, Liberty allows displaced providers to deliver care from appropriate alternative settings, such as mobile clinics or temporary locations.
 

If you have any questions, please contact Liberty toll-free at 877-864-7811.